7 Best WordPress Help Desk Plugins for Customer Support – WPSaviour

By WP Saviour •  Updated: 03/02/21 •  4 min read

Are you searching for a WordPress assist desk plugin in your website? Providing nice buyer assist is important for the success of any enterprise. On this article, we now have hand-picked the perfect WordPress assist and assist desk plugins.


Our objective is to supply probably the most complete record of options, so we’ll point out each third-party Assist Desk software program providers that integrates with WordPress in addition to exhibiting you open-source WordPress assist and ticketing plugins.

1. Help Scout


Assist Scout is among the main assist desk and buyer assist software program for on-line companies. This can be very simple to make use of, and there are already plugins that assist you to combine it together with your WordPress website.

There may be Assist Scout Integration for Simple Digital Downloads and WooCommerce Assist Scout plugins which permit your WordPress website to work with Assist Scout.


At WPBeginner, we’re utilizing Assist Scout for our website and all of our premium WordPress plugins.

2. Zendesk for WordPress


Zendesk is one other common buyer assist and ticket system for companies. It helps groups, a number of merchandise, docs, and works very properly with WordPress primarily based websites.

Zendesk for WordPress makes it attainable to seamlessly combine Zendesk buyer assist system into your WordPress website.

It permits logged in customers in your WordPress website to entry the helpdesk with out switching accounts. You may view your tickets in your WordPress dashboard. You may even convert feedback into assist tickets.

The plugin additionally means that you can add Zendesk Dropbox tab to any web page in your WordPress website.


3. Awesome Support


Superior Help is an open supply WordPress assist desk plugin that runs solely in your WordPress website. The fundamental plugin is out there at no cost and is nice sufficient for use as a full fledged assist desk system.

You may prolong the options utilizing paid addons. It gives a ticketing system, e mail notifications, restricted entry, file and media uploads. You can too add your individual fields to increase the ticket varieties utilizing customized fields.

4. WPHelpDesk


WPHelpDesk is a premium WordPress assist desk plugin. It runs by yourself WordPress website, permitting you full management over your assist system.

It integrates seamlessly into your WordPress website and can be utilized with any WordPress theme. You get limitless brokers, e mail notifications, ticketing system, file and media uploads and customized fields. The plugin web site has a demo the place you’ll be able to take a look at each the back-end and front-end of the software program.

5. WP Support Plus Responsive Ticket System


WP Help Plus is a free plugin so as to add buyer assist part in your WordPress website. It permits customers to create tickets, select class, standing, and precedence for tickets.

Other than brokers, it comes with a supervisor person function as properly. The plugin makes use of Ajax which makes ticket submission and buyer assist simpler and quicker. Translations can be found for greater than a dozen languages.

It additionally means that you can add a assist tab to be displayed on all of your WordPress pages and posts. Customers can click on on the tab to pick out the assist channel or open a ticket.

6. Sola Support Tickets


One other great way so as to add a buyer assist system in WordPress is by utilizing Sola Help Tickets plugin. This free plugin provides a full-fledged ticketing system with all of the bells and whistles that you’d have to run an environment friendly assist system.

The free plugin solely comes with one assist agent, so you have to to buy the paid add-on to get full benefit of the plugin.

7. bbPress


bbPress is a light-weight discussion board software program made for WordPress. It’s effectively utilized by some WordPress firms as their buyer assist discussion board.

Should you do resolve to make use of bbPress for buyer assist, then you have to to arrange a number of further plugins to put in. Nonetheless, with built-in notifications, simple extendibility, and loads of add-on plugins make bbPress a viable contender to be thought-about for a assist discussion board.

We hope this text helped you discover the perfect WordPress assist desk plugin for buyer assist. You may additionally need to checkout our information on learn how to add a wiki information base in WordPress and our record of the perfect dwell chat assist software program for WordPress.

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WP Saviour

I am a WordPress specialist. My mission is to help you create beautiful websites with ease!