Last updated: June 02, 2020

Thank you for choosing WPSaviour.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to WPSaviour.
  • Products/Service refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Products/Service from Us.
  • Service refers to the Website.
  • Website refers to WPSaviour, accessible from https://wpsaviour.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Products/Service or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Products/Service. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Products/Service to be eligible for a return, please make sure that:

  • The Products/Service were purchased in the last 7 days
  • The Products/Service should not be downloaded / opened.

The following Products/Service cannot be returned:

  • The supply of Products/Service made to Your specifications or clearly personalized.
  • The supply of Products/Service which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Products/Service which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Products/Service which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Products/Service may be refunded. Unfortunately, Products/Service on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning

You are responsible for the cost and risk of returning the Products/Service to Us. You should send the Products/Service at the following email address:

[email protected]

We cannot be held responsible for Products/Service damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Products/Service or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: